Privacy policy

PRIVACY POLICY

Last updated: January 14, 2026

D.T line operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (“Services”). D.T line operates on the Shopify platform, which allows us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with us through the Services.

This Privacy Policy is developed in accordance with:
• The Law of Ukraine “On Personal Data Protection”
• The EU General Data Protection Regulation (GDPR)
• The Civil Code of Ukraine
• The Law of Ukraine “On Electronic Commerce”

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

By accessing or using the Services, you confirm that you have read and understood this Privacy Policy.

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DATA CONTROLLER AND OWNER

Owner and controller of personal data:

Full legal name: Sole Proprietor Torak Oleh Ivanovych  
EDRPOU: 3724509654  
Registered address: Ukraine, 59054, Chernivtsi region, Chernivtsi district, Tysovets village, Snyachivska St., building 11  
Email: info@dtline.store  
Phone: +380933955042  
Website: https://dtline.store  

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PERSONAL INFORMATION WE COLLECT

We may collect the following categories of personal data:

• Contact information (name, address, billing and shipping address, phone number, email)  
• Financial information (payment card details, transaction data, payment confirmations)  
• Account information (username, password, preferences)  
• Transaction data (purchases, returns, exchanges, cart activity)  
• Communications with customer support  
• Device and technical data (IP address, browser, device identifiers)  
• Usage data (interaction with the website)  
• Geolocation data (country, region, city of delivery)

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PURPOSES AND LEGAL BASES FOR PROCESSING

We process personal data based on:

1. Performance of a contract  
   – order processing, payments, delivery

2. Legitimate interests  
   – service improvement, fraud prevention, security

3. Consent  
   – marketing communications, cookies, personalized advertising

4. Legal obligations  
   – compliance with applicable laws and regulations

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SOURCES OF PERSONAL DATA

Personal data may be collected:
• Directly from you  
• Automatically through cookies and similar technologies  
• From service providers and partners  
• From payment, delivery, and manufacturing partners

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USE OF PERSONAL DATA

We use personal data to:
• Provide and improve our Services  
• Process payments and fulfill orders  
• Manage customer accounts  
• Communicate with customers  
• Provide marketing and promotional messages  
• Prevent fraud and ensure security  
• Comply with legal obligations

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DISCLOSURE OF PERSONAL DATA

We may disclose personal data to:

• Shopify Inc. (Canada)  
• Payment providers (WayForPay, NovaPay, RozetkaPay, Visa, Mastercard, Apple Pay, Google Pay)  
• Manufacturing partners in the EU, USA, and Canada  
• Delivery services  
• Marketing partners (with consent only)  
• Legal authorities where required by law

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INTERNATIONAL DATA TRANSFERS

Personal data may be transferred to and processed in:
• Canada  
• United States  
• European Union  
• Ukraine  

We use recognized safeguards such as Standard Contractual Clauses and adequacy decisions.

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COOKIES AND TRACKING TECHNOLOGIES

We use cookies to:
• Ensure website functionality  
• Remember user preferences  
• Analyze website traffic  
• Personalize content and advertising  
• Improve security  

Cookie settings can be managed in your browser.

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DATA RETENTION

• Account data: during account existence + 3 years  
• Transaction data: 3 years  
• Marketing data: until consent withdrawal or 1 year  
• Fraud prevention data: up to 5 years  
• Legal data: as required by law  

After expiration, data is deleted or anonymized.

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CHILDREN’S DATA

The Services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

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DATA SECURITY

We apply appropriate security measures including:
• SSL/TLS encryption  
• Secure servers  
• Restricted access  
• PCI DSS–certified payment systems  

No system is completely secure.

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YOUR RIGHTS

You have the right to:
• Access your personal data  
• Request correction or deletion  
• Request data portability  
• Withdraw consent for marketing communications  

EU/EEA/UK users have additional rights under GDPR, including the right to lodge a complaint with a supervisory authority.

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